Input Devices


November 27, 2018

Follow the on-screen instructions to finish installing the software. The printer software opens. The software installation prompts you to connect the cable if needed. Is my Windows version bit or bit? Drivers may be in development so please check back at a later date or visit the product homepage.

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Use a flashlight to view the mechanism inside the tray to make sure that nothing blocks the paper from engaging with the rollers.

The Virtual Agent is currently unavailable. Hold the new cartridge with the HP logo on top, and then insert the oficejet cartridge into the empty cartridge slot.

The installer prompts you when to connect and disconnect the USB cable.

HP Officejet J All-in-One Printer series Product Information | HP® Customer Support

If the issue persistscontinue with the next solution. Never load mixed types of paper in the tray. When the issue is resolved, you can resume loading paper according to the paper tray capacity specifications for your product. HP Device Manager icon. Review the following sections to learn about the common causes and how to prevent the issue. Asia J6400 and Oceania. See your browser’s documentation for specific instructions. When this link is clicked, HP Print and Scan Doctor is downloaded using your Internet browser’s download capabilities.

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HP Officejet J All-in-One Printer series User Guides | HP® Customer Support

If you have not already set up your printer, click here for instructions to set up the printer priinterand then return to this document to set up your printer on a wireless network. Do not touch copper-colored contacts or ink nozzles. Follow the on-screen instructions to complete the software installation and wireless network setup for the printer. Use only good quality paper that meets product specifications.

HP Officejet J6400 All-in-One Printer series Product Information

If your printer did not connect to the wireless network with WPS, you need to use a temporary USB connection to set up your printer on the wireless network. A clean, lint-free pginter, or any cloth that will not come apart or leave fibers. Please enter a Product Number to complete the request.

Please try again shortly. The quality of the paper can also make a difference. The printer cleans the cartridges, and then prints a test page. Download and install the printer software. Tell me what you’re looking for and I can help find solutions.


HP Officejet J6400 All-in-One Printer series

Warranty removed printef product: HP encountered an error while trying to scan your product. Open the Properties dialog box again, and then select the new custom size from the Size drop-down list. If the print quality has improvedcontinue to the next step.

This tool is not available for Mac operating systems.

Check the condition of the paper. The outside of the product might look different than your product, but the steps are similar for your product. Europe, Middle East, Africa. Lift the output bin. Service the All-in-One If the product printed a self-test report with plain white paper, the printer is functional prunter does not need to be replaced.

Tell me what you’re looking for and I can help find solutions. In the Search box, type HPand then click the icon for your printer.